This policy explains how billing, cancellation and refunds work for a Verge subscription, sold by SocietyServe.
Verge is billed monthly. You can cancel at any time using the link in your payment receipt, or by emailing us. When you cancel, your subscription stops renewing and you are not charged again. You keep access until the end of the month you have already paid for.
All payments are final and non-refundable. Because Verge is delivered digitally — a licence key and installer sent to you immediately on purchase — we do not offer refunds for a subscription period that has started, including partial or unused periods. Cancelling stops future charges; it does not refund the current period.
We would rather you knew what you were buying. If you are unsure whether Verge suits you, email us at team@societyserve.com before you purchase and we will answer your questions honestly.
This policy does not affect your rights where a genuine billing error has occurred. If you were charged twice for the same period, or charged after cancelling, contact us with your payment reference and we will investigate and correct a genuine error.
Verge connects to WhatsApp in an unofficial way, and WhatsApp may change its systems or restrict an account at any time — something outside our control, explained in our Terms. This is not treated as a fault entitling a refund. You can cancel at any time to stop further billing.
SocietyServe · team@societyserve.com